At the initial meeting with a new client, I like to obtain a feel for their personality and style. This influences my approach to the project brief and scope. During this meeting I will make preliminary suggestions and give advice on style, layout, finish selections, etc. It is important to also get a broad budget indication from the client as this will guide me to stay in line with reachable and realistic goals.
Based on all the initial information obtained, I will compile look boards and samples to present to the client. Should the client accept the proposal, I will then start with timeline planning, sourcing and costing. In the event that my proposal requires editing or adjustment to suit the client’s needs, I will go back to the drawing board to ensure satisfaction in this regard.
Once the final selections and plans are agreed on, the “real” work begins, whether is it building from scratch, revamping an existing space or only breathing in some fresh decorative air. I provide Gantt charts to all my sub-contractors to ensure timeous completion, snagging and hand-over to the client.